CIO-CS

CIO-CS

HHSN316201500044W

Description: Desktops, Workstations, Servers, Notebooks, Peripherals, Software & Networking Products & Services

Type: Indefinite Delivery/Indefinite Quantity; Government-Wide Acquisition Contract

Effective/End Date: 05/01/2015—04/30/2025

Payment Terms: Net 30 Days

Warranty: OEM Warranty. Additional options available

CIO-CS T’s & C’s: http://nitaac.nih.gov

PM: Angela Dumm (CSCM, SCME), adumm@countertrade.com, 800-444-9710, ext. 236

PM: Arno Bergstrom, ABergstrom@countertrade.com, 303-424-9710

Eligible Agencies: Open to All Agencies

Sales Hotline: 800-444-9710

Sales Email: CIO-CS_support@countertrade.com

NITAAC Hotline: 888-773-6542

Surcharge: Surcharge of .35%

Delivery: 10 to 60 Days ARO

FOB Point: Destination CONUS / Origin OCONUS

Returns: Defective product returns handled by warranty. Any other return (i.e. customer order error, CounterTrade order error etc.) must be requested within 30 days from date of shipment. Pre-approval from CounterTrade Products, Inc. (CPI) Customer Support required. Government error – must be requested within 30 days from date of shipment. Re-stock fees may apply dependant on nature of return.

Contract

Chief Information Officer – Commodities and Solutions (CIO-CS) Contract – CIO-CS-Contract-May-2015-508-508